Shipping and Returns

We offer delivery of our products across the India. Shipping Time: Usually shipping of the product is done with in 48 hour of receipt of Order. Delivery with in India: 1. Delivery time for Metro Tier 1 and Tier 2 cities are between 3 to 7 working days. However, for other cities it may extend up to 12 days. Delivery to Other Countries: Presently we are not accepting order from other countries. However in future we may start the service after obtaining necessary licenses. Usually delivery time to other countries may take between 3 to 25 days, depends on country and zip code. Note: Courier companies do not deliver to P.O. Box address/ third party address, so you must provide full street address with postal code / zip code and telephone / mobile number. Notes for Other Countries for reference only: Please note that residential shipments to USA & some other countries will be left at door if someone is not there to receive the package or no one answers the door bell.Please do not expect the shipping of products on Sundays and public holidays in India as our logistic partner does not pick-ups on those days. Once an order is dispatched, if order / product will return to us because of incomplete address / wrong address / client not available, then we are not responsible in such cases and we will not provide any refunds. Also applicable shipping charges need to be borne by customers in such cases for reshipping of the products. What if any Delays: Time to ship the product mentioned on our website against each item are indicative and approximate values only and sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason. If, for any reason, there is going to be a delay in shipping because of any item is out of stock or if there is an unusual delay in filling an order, we will notify you by e-mail. Dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. In some cases we may offer to refund you for unfulfilled part of the order.Return PolicyWe believe in satisfying and delighting our customers. The product which we sell we believe that is the best customer can get at the price. Bhoomi Fashions (Saanz.in) continue work towards protecting our customer’s interests & strive hard to satisfy your needs with our friendly customer services. Our return policy is made keeping our valuable customers in mind and hence we have easy transparent procedure for it. However, we wish that you do not need to use the policy as far as possible but we do understand that under unforeseen conditions it is necessary to replace/return the product. To ensure this, we have designed hassle-free and streamlined process to return products, whenever applicable. What is Bhoomi Fashions Return Policy? Our "100% Buyer Protection Program" allows for easy returns and exchange for: Products which you may not like for quality, color or design related issues Products which you received in "Damaged/Defective/Broken" condition Products not as per description/photo on the website. All products must be returned in their original condition along with the bills and labels. Please follow the below given steps to register your dispute within 7 days of receipt of the product. Disputes registered after 7 days of delivery will not be entertained. Note: Items falling under following categories CANNOT be returned. Custom stitched products Tracking your OrderWe use to send an email / text message (sms) or both confirming the shipment of the order being placed, as soon as the items are handed over to the Courier Company. These alert emails will contain the tracking number and Courier Company’s website detail. Tracking numbers for orders shipped might take around 24 business hours to become active on the courier websites. Delivery of the product may take between 48 hours to 15 working days depending on the area and availability of the services of the logistics company. An approx time / date of delivery will be informed to the customer by us logistics partner based on our previous experience or present situation. Privacy PolicyBhoomi Fashions (Saanz.in) values its stores walk in customers,  as well as online / website visitor’s privacy concerns and manages to follow a strict system to ensure the personal information is protected in the best way. We are committed to provide you a safe shopping experience. By providing your personal information to us, you signify your acceptance of our Privacy Policy and agree that during your shopping on www.saanz.in, we collect your personal information from you- like your name, billing address, e-mail address, phone numbers, passwords etc... We collect information from you when you complete our feedback or contact form only to let you know about our newest products or track which products you are interested in, so as to improve our features and customer service on our website. We may also gather information regarding your location (e.g. your IP), browser, the pages of our website browsed during your visit. This data helps us to improve visitor’s browsing experience and our service. We respect your privacy and hence the information collected from you during your visit or shopping on our site is kept secured and never shared with any other party or individual. These data is only used by our team / staff members to give you the best service and process your orders as per your instructions. We assure that we never share or sell any of your data to any person other than Bhoomi Fashions team / staff members. Also note that, Bhoomi Fashions team/ staff members are authorized to use the personal data for business purpose only such as processing your orders, shipping the product, tracking the delivery etc. Our internal policy restricts the use of customer’s personal data to employees other than authorized employees. Cookies: A cookie is a small file is placed on your computer's hard drive which helps to analyze web traffic or lets you know when you visit a particular site. It remembers your preferences and works according to your need. And hence lets us provide you with a better browsing experience, by enabling us to monitor which pages you find useful and which you do not. You may accept or decline cookies according to your choice from your browser settings. Credit Card Security: We use 100% secure payment gateways, as a mode of collecting the payment. We do not keep the credit card number as the customer needs to enter the number on the payment gateway form. We recommend visiting this Privacy Policy page regularly for the latest version of the policy to stay up-to-date with our latest policy practices.